Contact

We highly value our users' feedback and are constantly looking for ways to improve our media download platform. If you have any questions, suggestions for new features, proposals for business partnerships, advertising, or want to report a technical bug with any of our tools, please use the information below to speak directly with our team.

How to Get in Touch?

The official customer support and communication channel for PostDownloader is via email. We respond to all legitimate requests as quickly as possible.

• Primary Email: [email protected]
• Average Response Time: 24 to 48 business hours for support requests or general contact.

Guidelines for Reporting Bugs

If any social media download tool fails or throws errors during link processing, we will be extremely grateful if you let us know so we can fix it quickly. To help us diagnose the problem faster, please include the following details in your email message:

• The specific tool you were trying to use (e.g., "Instagram Reels Downloader" or "TikTok Video Downloader").
• The exact link/URL of the post that generated the conversion error.
• The type of device and browser you were using (e.g., "iPhone 15 using Safari" or "Windows PC using Google Chrome").
• A brief description of the error message displayed on your screen.

Business Proposals and Partnerships

If you represent a brand, an advertising agency, or own related websites and are interested in advertising partnerships, sponsored posts, or API integrations, please send your detailed proposal directly to our corporate email with the subject line "Business Partnership". We will carefully evaluate any viable opportunities.